Shipping policy

Order Processing Times

All orders received will be processed and shipped within 24-48 hours of order placement as long as the item is in stock. Items that are in-stock are denoted in the product description by:

"Item ships in 1-2 business days"

Special Order Items

Special order items usually ship 5-10 business days after order placement and are denoted in the product description by:

"Special Order: Item ships in 5-10 business days"

If a special order item is unavailable, we will notify you via e-mail as soon as possible.

Combination

Please note, if your order contains a combination of Pre-Order, In-Stock or Special Order items, your order will ship once all of the items have arrived our warehouse.

Business Days

We consider business days for shipping purposes to be Monday through Friday. Holidays are excluded as business days. Special order items usually ship 5-10 business days after order placement.

Order Tracking

Once your order is processed for shipping you will receive a confirmation email with Mail/Freight Carrier tracking information. We offer order tracking to provide the most up to date information on your order. We want to keep you informed as to when you can expect your order to arrive!

Order Inspections

All orders are inspected to ensure they are in a satisfactory condition prior to leaving our warehouse! We take pride in providing the highest quality aircraft model products to our customers!

Pre-Orders

Many die-cast models are limited edition, meaning quantities will sell out fast! This is why we highly encourage pre-orders. Most items listed in our Pre-Orders Section contain an expected arrival date. This is based on the information we have received and is an approximate date for when the order is expected to arrive at our warehouse. Some manufacturers do not provide expected arrival dates. Inflight200 pre-orders are usually available 3–5 months after announcement. JC Wings sometimes does not provide arrival dates; the expected time frame for availability can vary. Please note that arrival dates are subject to change. Payment is processed at the time of order placement. Please note a 25% re-stock fee maybe charged for Pre-Order cancellations.

Payment Methods

We currently accept American Express, Visa, Mastercard, Discover, Diners Club International, and JCB Credit Cards. We also accept Paypal! We do not accept personal checks, traveler's checks, or cash.

Payment Processing

All payments are processed at the time of order placement (including pre-orders).

Foreign Tariffs and Charges

We are not responsible for any foreign tariffs that maybe charged during the delivery of packages to countries outside of the United States of America. We do not have control over these tariffs.